Tingg Self Service Center

Explore How-To's and FAQs at your convenience.

What is Tingg?
Tingg is a digital commerce platform connecting businesses, people and communities to financial and payment services anytime, anywhere.  
Wed, 16 Jun, 2021 at 5:57 PM
Do I need Funds to Transact on tingg?
Yes. Tingg is a payment platform that requires you to have funds in your preferred wallet account to transact.
Wed, 16 Jun, 2021 at 5:40 PM
How do I pay my bill with Tingg?
You can pay your bills on various Platforms with Tingg by; Getting our app from Google Play Store (https://bit.ly/TinggHome ).  You can pay through th...
Mon, 31 May, 2021 at 6:50 PM
How safe is this platform to pay my bills?
Tingg platform is very safe as it uses industry approved and proven security certification on a high-performance technology platform that’s been tried an...
Wed, 16 Jun, 2021 at 5:40 PM
What do I do if I do not get my token number for KPLC Prepaid?
You can fetch your token through self service by following the steps below: Dial *369#. Select KPLC.  Select option 3 (Get your last token). The token...
Mon, 14 Jun, 2021 at 11:31 AM
What payment method can I use on Tingg?
Currently, you can pay using your mobile wallet account such as Mpesa and Airtel Money. If you have the App, you can also add your VISA or Mastercard and pa...
Wed, 16 Jun, 2021 at 6:17 PM
Can I pay through the Website?
Yes you can. Follow these links to access the website Bill Payment, Airtime top up .
Wed, 26 May, 2021 at 6:23 PM
How do I Add an account to the App?
On the Tingg 'Home' page, select category of the bill you want to add e.g Pay TV, Power, Water, e.t.c Choose a service under the category, fo...
Wed, 16 Jun, 2021 at 5:43 PM
How do I Delete an account on the App?
Tap ‘My Bills’.  Tap on the Account you want to delete.   Tap on the delete icon/trash bin icon.   Note: You will not receive bill reminders on...
Wed, 16 Jun, 2021 at 5:46 PM
Can I put money into my Tingg app wallet account?
We have not yet started this service, but we will inform you once it is available.
Wed, 16 Jun, 2021 at 5:46 PM